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1
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- Importance of Outcomes and Research
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2
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- Division of Mental Health, Developmental Disabilities and Substance
Abuse Services State Plan “Blueprint for Change”
- One of its main themes:
- “There must be continuous improvement in the quality of services and
supports provided.”
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3
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- Commitment to quality – “We make best use of information available to
help us appraise our performance, measure outcomes and look constantly
for opportunities to do things better.”
- Best Practice – reform of division will employ those treatment elements,
models, programs and therapies that have demonstrated evidence for
promising and effective best practices … .
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4
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- Best Practice Programs are:
- Theory-driven
- Program activities related to theory
- Well implemented and evaluated
- TASC is listed as a promising program for treating substance abusing
adults involved in the criminal justice system.
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5
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- Test programs effectiveness:
- by conducting academic research
- by utilizing performance and
outcome measures which leads to
- DATA
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6
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- Evaluate program performance
- Compare performance with similar programs
- Validate TASC as an effective model for criminal justice clients
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7
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8
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9
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10
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11
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- Monthly Reports by Program, Region & State
- Annual statewide feedback reports based on individual client data
- NC-TASC data provided directly to programs that request such data
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12
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- Time to implement this iterative process
- Including stakeholders in discussion
- Eliciting data that is complete and correct
- Providing useful analysis
- Training and technical assistance
- Maintaining continuity during change
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13
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- To integrate performance and
outcome monitoring into the on-going operations by establishing a
quality management approach toward best practice
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